Frequently asked questions
When should I receive my wig/item?
Item dispatch information is on each product listing page, normally wigs/items are dispatched within 1-4 business days (unless stated otherwise).
You will be notified when it's on its way & sent a tracking number.
UK orders are sent by Royal Mail 1st class Signed For
International orders are sent by either ParcelForce, DPD or TNT
What is wig density?
Density refers to the thickness a wig has,
160% density is considered naturally full,
130 - 140% density is considered a natural thickness.
Can I wash and apply heat to this hair?
Virgin: Treat the hair alike your real hair. It is recommended to wash and use heat on your wigs once a week to preserve its durability/longevity.
Are the wigs glueless?
Yes, these wigs are specially created to stay secure onto your head. All wigs have elastic security straps attached on the sides of the wig and various combs located around the wig. You do not need any form of glue to wear your wig.
Styling, Colour and other things
The Virgin wigs are washed and styled before dispatch.
Please note that all wigs are photographed in a studio.
Synthetic wig care?
These synthetic wigs last a long while if you take care of the hair.